Privacy Policy

Privacy Statement Summary

This privacy statement explains what information we gather about you, what we use that information for and to whom we give that information.  It also sets out your rights in relation to your information and who you can contact for more information or queries.  

Privacy Statement

We hereby guarantee that the personal data provided by you will be processed in strict compliance with the requirements of Russian data privacy regulations and the Policy on the Processing and Protection of Personal Data of Qompax (the “Operator”), as well as other provisions/policies.

You give your consent to the Operator (located at 10a/7 Luzhnetskaya embankment, Moscow) to process your personal data by:
(1) Continuing to visit the Operator’s website, the (“the Website”) and use its features;
(2) Leaving a checkmark in the “Consent” field when completing respective online forms on the Website.
By providing your consent, you authorise the Operator to process the personal data indicated in the respective online forms on the Website, as well as the data obtained when you visit the Website and use its features.
All personal data is processed in order to achieve one, several, or all of the objectives below:
(1) To review and record your communication (inquiries, suggestions, feedback, complaints, recommendations) with the Operator and provide informational support;
(2)  To compile a database of subscribers to newsletters sent out by the Operator, as well as updates on events organised by the Operator and; to send out the findings of surveys conducted by the Operator;
(3) To send you service offerings from the Operator;
(4) To enable participation in events and meetings of the Operator;
(5) To enable participation in trainings by the Operator.

Both automated and non-automated means will be used to process your personal data, which may be obtained (collected) through open Internet channels; this includes obtaining (collecting) data from third parties and recording, systematizing, accumulating, storing, specifying (updating, changing), retrieving, using, transferring (providing, granting access to), blocking, deleting, and destroying it. The Operator may only transfer your personal data to its employees and third parties who have agreed to ensure the confidentiality of personal data received from the Operator.

The Operator may process the following data received (collected) when you visit the website and use its features:
(1) The IP addresses of Internet service providers that grant users access to the Operator’s websites;
(2) Information about the fact, date, and time of IP address and website visits;
(3) Number of downloads, name and type of downloaded files;
(4) User session time;
(5) Cookies;
(6) User’s web browser and device data;
(7) User’s search requests;
(8) Geographical location of user’s IP address;
(9) Full name;
(10) E-mail address;
(11) Contact telephone number;
(12) Name of employer;
(13) Position;
(14) Location/registration/residence address;
(15) Other information that you provide when you visit the website and use its features.

The Operator may obtain the abovementioned information using various methods, including, but not limited to, cookies and web beacons. The technical capacities of the website and third party providers’ solutions, including Adobe Analytics, Google Analytics, and Yandex Analytics, are used for data collection purposes. The third party providers do not and are not capable of comparing the data they receive with the personal identifying data indicated by you on the Website. The third party providers are responsible for storing and further processing the data they receive on their own servers, the Operator bearing no responsibility for its location.

This Consent is valid as of its provision to the moment of its withdrawal.

You may recall your Consent in accordance with Article 9 of Federal Law No. 152-FZ “On Personal Data” of 27 July 2006 by sending a written request to the Operator. Should you recall your consent, the Operator may continue to process your personal data without your consent subject to the grounds specified in Items 2-11, Part 1, Article 6, P. 2, Article 10 and P. 2, Article 11 of Federal Law No. 152-FZ “On Personal Data” of 27 July 2006.

What does this privacy statement cover?

This privacy statement explains how we are committed to protecting your privacy and handling your information in an open and transparent manner.
This privacy statement sets out how we will collect, handle, store and protect information about you when:
• you use “our Website” or
• we perform any other activities that form part of the operation of this Website.

When we refer to “our Website” or “this Website” in this privacy statement we mean the specific webpages of

This privacy statement also contains information about when we share your personal information with third parties (for example, our service providers).

In this privacy statement, your information is sometimes called “personal data” or “personal information”. We may also sometimes collectively refer to handling, collecting, protecting and storing your personal information as “processing” such personal information.

What information dowe collect?

We may collect personal information from youwhen you use this Website.

We may collect or obtain such data becauseyou give it to us (for example in a form on our Website).  We may also collect or obtain personalinformation from you because we observe or infer that data about you from theway you interact with us or others. For example, to improve your experiencewhen you use this Website and ensure that it is functioning effectively, we (orour service providers) may use cookies (small text files stored in a user’sbrowser) and Web beacons which may collect personal information.

The personal information that we collect orobtain in such circumstances may include: your name; e-mail address; country ofresidence; employment and education details; your postings on any blogs,forums, wikis and any other social media applications that we provide; your IPaddress; your browser type and language; your access times; complaint details;details of how you like to interact with us and other similar information.

The types of personal information and specialcategories of personal information that we collect may vary depending on howyou use our Website. In some rare circumstances, we might also gather otherspecial categories of personal information about you because you volunteer thatdata to us or we are required to gather that data as a result of legalrequirements imposed on us.

We understand the importance of protectingchildren's privacy. Our website and services are not designed for, orintentionally targeted at, children. It is not our policy to intentionallycollect or store information about children.

How we use information about you

Use of personal information collected via our Website
• We may also use your personal information collected via our Website:
• to manage and improve our Website
• to tailor the content of our Website to provide you with a more personalized experience and draw your attention to information regarding services provided by us that may be of interest to you
• to manage and respond to any request you submit through our Website.

Use of personal information for other activities that form part of the operation of our business
In addition to the purposes connected to the operation of our Website above, we may use your personal information for the purposes of, or in connection with:
• applicable legal or regulatory requirements
• requests and communications from competent authorities
• sending you thought leadership or details of products and services; contacting you to receive feedback on these services; and contacting you for other market or research purposes;
• protecting our rights.

The legal grounds we use for processing personal information

We are required by law to set out in this privacy statement the legal grounds on which we rely in order to process your personal information.
We use your personal information for the purposes outlined above because of: (a) our legitimate interests in the effective delivery of our Website; (b) our legitimate interests in the effective and lawful operation of our Website so long as such interests are not outweighed by your interests; (c) the legal and regulatory obligations that we are subject to, such as keeping records for tax purposes or providing information to a public body or law enforcement agency.

To the extent that we process any sensitive personal information relating to you for any of the purposes outlined above, we will do so because either: (i) you have given us your explicit consent to process that data; (ii) the processing is necessary for the establishment, exercise or defense of legal claims or (iii) you have made the data manifestly public.

Where we are legally required to obtain your explicit consent to provide you with certain marketing materials, we will only provide you with such marketing materials where we have obtained such consent from you. If you do not want to continue receiving any marketing materials from us, you can click on the unsubscribe function in the communication or e-mail.  

To whom we disclose your information

In connection with one or more of the purposes outlined in the “How we use information about you” section above, we may disclose details about you to: third parties that provide services to us; competent authorities (including courts and authorities regulating us) and other third parties that reasonably require access to personal information relating to you for one or more of the purposes outlined in the “How do we use information about you?” section above.

Our Website may host various blogs, forums, wikis and other social media applications that allow you to share content with other users (collectively “Social Media Applications”). Importantly, any personal information that you contribute to these Social Media Applications can be read, collected and used by other users of the application. We have little or no control over these other users and, therefore, we cannot guarantee that any information that you contribute to any Social Media Applications will be handled in accordance with this privacy statement.

We may also need to disclose your personal information if required to do so by law, by a regulator or during legal proceedings.

We may share non-personal, de-identified and aggregated information with third parties for several purposes, including data analytics, research, submissions, thought leadership and promotional purposes.

Protection of your personal information

We use a range of physical, electronic and managerial measures to ensure that we keep your personal information secure, accurate and up to date. These measures include:
• education and training to relevant staff to ensure they are aware of our privacy obligations when handling personal information
• administrative and technical controls to restrict access to personal information on a ‘need to know’ basis
• technological security measures, including fire walls, encryption and anti-virus software
• physical security measures, such as staff security passes to access our premises.  

Although we use appropriate security measures once we have received your personal information, the transmission of data over the internet (including by e-mail) is never completely secure.  We endeavor to protect personal information, but we cannot guarantee the security of data transmitted to us or by us.

How long do we keep your information?

We will hold your personal information on our systems for the longest of the following periods: (i) as long as is necessary for the relevant activity or services; (ii) any retention period that is required by law; (iii) the end of the period in which litigation or investigations might arise in respect of the services.

Your rights

You have various rights in relation to your personal information. In particular, you have a right to:
• obtain confirmation that we are processing your personal information and request a copy of the personal information we hold about you
• ask that we update the personal information we hold about you, or correct such personal information that you think is incorrect or incomplete
• ask that we delete personal information that we hold about you, or restrict the way in which we use such personal information
• object to our processing of your personal information.
To exercise any of your rights, or if you have any other questions about our use of your personal information, please contact us.

Changes to this privacy statement

We may modify or amend this privacy statement from time to time.

To let you know when we make changes to this privacy statement, we will amend the revision date at the top of this page. The new modified or amended privacy statement will apply from that revision date. Therefore, we encourage you to periodically review this statement to be informed about how we are protecting your information.